Ordinarily, your I.T. professional may only directly provide a small portion of your business overall I.T. needs; this is not the case with beeconnected. We see ourselves as your own personal I.T. department – not only responsible for all aspects of your businesses I.T. infrastructure but accountable.
Clients of beeconnected enjoy a level of service and professionalism not often found in business today, let alone the I.T. industry. We take enormous pride in our reputation of ensuring our clients are satisfied and that we can deliver on what we promise.
Not all businesses are the same, even those in the same industry. That's why we try and understand what's unique about how you operate so we can craft a tailored solution that fits your business and budget. By the same token, not all servers, networks, software services or cloud solutions are created equally. Our approach is in a word; measured.
Some consultants will approach things like a bull at a gate, wanting to rip everything out and start again from the ground up whilst telling you literally everything is wrong! Even if your business could financially afford this, that does not make it right for a vast array of reasons. Typically speaking, we'll opt for the low hanging fruit or mission critical approach; only addressing the most important areas of your business whilst not biting off more than we can chew.
It's this methodical, controlled and considered approach that has won our clients over. We place ourselves at the centre of your business, managing every aspect of your I.T. needs to ensure you can get on with doing what you do best.
My name is Scott Holland and since starting this business in November 2006, I've provided over 250 clients throughout Queensland and northern New South Wales with I.T. consultancy, support and procurement services. I've arguably developed a reputation for being a consummate professional as I take a great deal of pride not only in what I do, but how I go about it.
beeconnected supports a vast array of industry types from Engineering, Manufacturing, Medical & Allied Health, Retail, Wholesale, Professional Service Firms, Food Service and Hospitality just to name a few. This diverse client base, some of which are one man bands whilst others have 50 or more staff, is a tremendous advantage because it's meant I've been exposed to some truly amazing people, projects, hardware, software and situations.
I'm often called when a potential client's back is to the wall, sometimes through no fault of their own. Typically, their servers and network have been poorly designed, configured or supported, and its only when things crash and burn they realise how vitally important it is to seek the counsel of a professional I.T. consultant. I've never refused a challenge, in fact I secretly enjoy the more difficult cases, but I would strongly encourage any business owner to act before things go pear shaped, not after. Prevention is better than cure as they say.
I've literally helped clients recover from potentially devastating fires, floods, mismanagement, poor configuration and unscrupulous staff. Some clients who joined me in my first year of business are still with me today. Others have been sold to larger competitors and I've equally seen a few go under as well. Over some twenty years I've had the pleasure of working with some amazing business owners, their staff and playing witness to a few potentially award winning future documentaries. All of these personal and professional challenges have crafted me and my business into what it is today.
After previously using a larger tier firm, Hillier engaged our services back in 2012 and they've remained with us ever since. A family business established in 1988, they pride themselves on never compromising on quality and as such their industry reputation is second to none. During this time, we've overseen the ever expanding fleet of computers, CNC machines, networking and server infrastructure.
Occasionally however things occur outside of your control. Due to a significant Telstra outage in their area which impacted their primary ADSL link, VPN and telephone services, we had to devise an immediate resolution. Within the space of 24 hours we had migrated their primary Internet connection to a 4G service and moved a planned migration to Office 365 up by some six months. Inside of 72 hours later, this same migration of all of their email data was fully complete (client side).
Serving the Redlands since 1979, and clients from 2010, beeconnected have been involved in some major changes and amazing milestones within Pattemores business. Daryl Pattemore, a multi award winning butcher in his own right, is not one to sit idle and assume that what worked yesterday will be sufficient to carry them into tomorrow.
beeconnected has been at the heart of creating a stable network for their Point of Sale systems and scales, rolling out servers to support the same, backend office equipment and more recently an entirely custom online store, delivery system with custom pricing and zones and SMS notifications. After winning the best bone in leg ham for 2018/2019, his website at times would see more than 150 unique visitors every second. Ensuring you've got stable, reliable servers and networking in place becomes literally mission critical.
In September 2014, beeconnected was engaged to assist the client refit their entire store. Working closely with project mangers, designers and other trades, we not only installed a significant expansion of their network cabling, but also rolled out new PC's for their Optometrists, and testing equipment such as Optical Coherence Tomography and Visual Field machines. The most important thing however was a stringent backup regime.
In August 2017, these backups would be properly tested as a fire which started in an adjoining business, entirely destroyed our clients business and a number of neighbouring ones as well. Thankfully due to the backups we had implemented several years before, we were able to provide the client with loan hardware to keep their business going. Moving forward, we naturally helped them relocate and fit out yet another location so they could literally rebuild from the ashes!
With over 20 years of practical experience and a Masters Degree in Clinical Audiology, Bronwen Hofmeister made the bold decision to re-enter private practice in Brisbane with her primary base being at the Wesley Hospital in Auchenflower. As an independent audiologist, she is not tied to a specific manufacturer or solution and is passionate about devising solutions which best work for her clients.
Our role was to not only source the various pieces of audiological testing equipment and software, but ultimately set up a suitable platform to facilitate patient testing, hearing aid fittings and configuration as well as data storage and backup as Bronwen practices on occasions from several remote locations. As is often the case within the medical field, carefully selecting and supporting key pieces of hardware and software solutions is vitally important.